Cancellation Policy
At Earthi wellness, we strive to provide exceptional service to all of our clients. To ensure that we can accommodate the needs of all our guests, we have implemented the following cancellation policy:
Appointment Cancellations:
– We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
– Cancellations made less than 24 hours before the scheduled appointment time may be subject to a cancellation fee.
No-Show Policy:
– If you fail to show up for your scheduled appointment without prior notice, you may be charged a no-show fee.
– Multiple instances of no-shows may result in the inability to book future appointments.
Late Arrivals:
– We understand that unforeseen circumstances may cause you to arrive late for your appointment. However, please note that your treatment time may be shortened to accommodate other scheduled appointments.
– Late arrivals of more than 15 minutes may result in the need to reschedule your appointment and may be subject to a late cancellation fee.
How to Cancel or Reschedule:
– To cancel or reschedule your appointment, please contact us by phone at [phone number] or via email at [email address].
– You can also cancel or reschedule appointments through our online booking system, if available.
Exceptions:
– We understand that emergencies and unexpected situations may arise. In such cases, please contact us as soon as possible to discuss alternative arrangements.
Group Bookings and Special Events:
– Different cancellation policies may apply to group bookings or special events. Please inquire at the time of booking for specific details.
Policy Acknowledgment:
– By booking an appointment with Earthi wellness, you acknowledge and agree to our cancellation policy.
We appreciate your understanding and cooperation in helping us maintain the highest level of service for all our clients.
If you have any questions or concerns about our cancellation policy, please don’t hesitate to contact us.